How do I place an order?
I have placed my order. What happens next?
Will my order be delivered?
Please note that for certain garments there will be a shipping and handling charge of £3.99 from our supplier – if applicable you will see this charge during checkout. This charge is not applied if the order amount is greater than £100.
How long will it take to despatch my order?
For items which require picture upload, what format images do you accept?
What if there is a problem with my order?
When placing an order, how do I know my information is secure?
Your card details are securely handled by our payment gateway provider, Stripe – one of the leading credit card processing companies on the internet. We do not see or store any of your payment information.
What if I order an item that doesn't fit?
What if an item is faulty?
How do I clean printed kit items?
Avoid leaving kit folded or bundled together whilst damp or soiled after use (This could damage the print)
Kits may discolour due to staining by mud, grass, petroleum jelly which may not entirely be removed by washing. Soaking kits in warm water and detergent as soon as possible after use can reduce this discolouration.
The use of pre-wash stain remover will help remove stains, particularly on white kit.
Utilise the pre-wash programme on automatic washing machines.
DO NOT overload the washing machine
Wash dark colours separately.
Rinse thoroughly, hang to dry,
DO NOT tumble dry printed garments.
DO NOT iron directly onto the prints. Turn the garment inside out and iron on the reverse side to avoid prints being damaged.
Do not bleach
DO NOT use a fabric conditioner.
How do I clean printed rain jackets and waterproof garments?
To wash, turn garment inside out and hand wash at a cold temperature or machine wash on a cold water cycle. DO NOT use detergent or conditioner.
Do not bleach
Do not tumble dry
Do not iron directly onto the prints. Turn the garment inside out and iron on the reverse side to avoid prints being damaged.
Do not fold damp